About Us
Welcome to Proper Consultants: we’re different over here!
Proper Consultants Inc. was founded by an experienced team of CRM practitioners with the specific and singular intent of turning our clients into raving fans. Many of our associates have worked together on CRM initiatives since 2002 across a number industries. We recognized throughout our careers that CRM was most often implemented with the services provider’s objectives in mind, rather than the Client's success and that of their employees.
This presented us with an opportunity to restore Clients’ faith both in CRM and the professional services industry. Our core CRM practitioners have over 60 years of combined experience and continue to be committed to the success of the User Communities we work with, the industries we serve, and the related emerging technologies. Driven by our passion to solve business challenges and our elevated technical expertise and experience, we decided it was time to make a difference, and start building a bridge to better solutions and Client success.
Proper Consultants demonstrates consistent, high-quality service to new and existing CRM Clients, ensuring they receive measurable and quick turnaround business benefits from their CRM/xRM investments. We offer:
- Services: Our Consultants can assist in the development of CRM strategies, planning, design, development, and roll-out of CRM solutions. Our methodology emphasizes the importance of communication, training and knowledge transfer to empower Clients and support their ongoing CRM journey.
- Products: Proper Consultants continues to develop CRM add-ons, and productivity tools. Clients can download a 30-day trial of any of our add-ons offered in the Microsoft Marketplace. We can also provide services to tailor these products to your organizations specific needs.
- Support: Technical and application support are always available at Proper Consultants, ensuring that our Clients can remain focused on their core business operations.
Proper Consultants is based out of Toronto, Ontario Canada. We provide services all over North America and have worked with Clients in Europe and Australia. With the availability of Cloud enabled solutions and web-based communication tools there are no boundaries to our reach. We partner with other likeminded service and software providers all over the world.
Why Proper Consultants
Optimization
Top Quality Business Process Engineering and Solution Design.
Our functional proficiency is unparalleled. Technical and functional cohesion are critical, and every click counts. We endeavour to thoroughly understand your business and optimize your supporting business processes/workflows and help define CRM strategies. Optimization and a pragmatic approach pays dividends each and every day in a multitude of ways.
Ingenuity
Top Technical Expertise.
Proper Consultants’ developers work side-by-side with our functional experts to ensure tight alignment to the Clients business goals and culture. Our technical expertise and experience enable us to provide superior solutions that perform and scale. Our methodologies require that technical outputs and interfaces are regularly reviewed by Clients guaranteeing they meet usability and performance requirements.
Versatility
Full service design and development services.
We offer full service design and development services for the life of the project. Proper Consultants can support full service, turnkey solutions or supplement an existing team that a Client may have in place. We offer the flexibility to step in where the Client needs us most. We specialize in upfront CRM diagnostics and Proof of Concept prototypes to provide contextual understanding of how CRM/xRM solutions can support critical business process. We also provide support for our solutions which we proudly stand behind. No matter what your CRM/xRM needs Proper Consultants has you covered.
Talent
Premium Services by Premium Talent.
Proper Consultants takes it’s hiring very seriously. We invest in the best in the market to provide premium services for our clients. We strive to provide the best possible experience and results for all our initiatives, and strongly believe that it is the people we work with that make all the difference in this regard.